Periodically, owners of mobile phones have to deal with the problem of reducing cash in the account. Often during a call to specialists of a company that provides communication services, or viewing details, it turns out that a number of options have been activated on the number, which subscribers did not even have to hear about. Most of the additional newsletters and packages offered by mobile operators, for example, MTS, are paid. The subscription fee for one can be deducted every day, for others - once in a certain period.
Noticing a slight balance change that occurs daily is not so simple. Payment for the period (some may exceed 100 rubles) attracts more attention of the subscriber. MTS periodic services - what it is, how they are connected, what actions should be performed to deactivate, how to check what is activated on the number - we will consider all these and other issues in this article.
What is meant by “periodic services”?
The mobile operator MTS in its arsenal has a wide variety of options and additional services. Some of them are included in the basic category and are provided without a monthly fee (possibly even without an activation fee), while others are used for a fee. These may include:
- various newsletters (news, entertainment, categories for adults, etc.);
- service packages (minutes, megabytes, SMS and MMS);
- additional services that allow you to get discounts on communication services, for example, while in roaming, the Internet without restrictions, etc.
Periodic services are those options, newsletters or packages that are valid for a specific period of time (for example, for a month). As a rule, these are some promotional services or offers. Money can be debited from them either daily (the payment amount is an average value calculated from the total cost in proportion to the days in a month or in a week) or one-time, for example, when connecting.
The full list of MTS services can be viewed on the official portal of the mobile operator in the corresponding section.
How can I disable periodic services?
The subscriber has the ability to independently disable the periodic MTS services. What does this mean? Most of the services are managed via a mobile phone: SIM card menu, USSD-requests, Internet self-service system. If you cannot get rid of unnecessary services using these methods, you should contact the employees of the mobile operator company (by phone or in person, at the office). To deactivate the options, you will have to go through identification procedures: by phone - specify the data of the owner of the number, as well as his passport, in the office - present an identity document.
How to see the services on MTS that are connected on the room
If the subscriber has doubts about where the money goes from the account, and there are suspicions that any additional services are connected, you should find out if they are reasonable. To do this, you can use any convenient method: through a mobile phone, the Internet, with the help of an employee of a company that provides communication services. The most convenient option for viewing the status of the room and managing the connected options and services is the "Personal Account" of the user. Here you can get full information and get a list of MTS services that are activated by this subscriber.
View Services Online
In order to use this method, you must visit the official resource of MTS and go to the "Personal Account" (you must have a mobile phone on hand). On the main page of the site, in the upper right corner, click on the “My MTS” icon and enter the necessary data. In the "My Account" all information by number will be displayed. In the "Services" section, you can check the currently activated services and subscriptions. Not only the options available but also the options available for the number are displayed here. How to refuse MTS services through "My Account"? Opposite each option, commands are available for control - “activate” and “deactivate”.
Get information about services by mobile phone
If it is not possible to visit the User’s “Personal Account” on the Internet, then data can be quickly obtained through a USSD request. Information will be sent to the subscriber in the form of SMS. The cost of MTS services activated on the number will also be indicated in a text notification along with combinations to turn them off. To use this method of obtaining information, you need to dial a sequence of characters from a mobile number: * 152 * 2 # (if the command does not work, you can also try * 152 #). Verification of subscriptions on the number is performed using the command * 111 * 919 #, which allows you to manage them (disconnect / connect).
How to refuse MTS services through customer service
Another way to find out what periodic MTS services (what it is, we described earlier) activated on the number is to call the subscriber service at 0890. After connecting, you can use the automatic information system and find out the necessary information. For dialogue with a customer service employee, press "0". Do not forget to prepare the passport data of the owner of the number, otherwise they may refuse to provide data, since information regarding a specific number is provided only to the owner of the SIM card.
Useful services of MTS
Among the proposed options of the company, you can find free MTS services that can be really interesting and useful. Among them, one can single out the opportunity to talk “in the red” (the option “On trust” is provided for free). The minimum threshold is 200 rubles, the maximum is the amount of expenses per month x 1.5. It is provided to subscribers without prior connection. If necessary, you can refuse it.
"Promised payment" (MTS) is another service that can help out in a situation where there is no money in the account, and you need to use communication services. You can get a loan from a mobile operator up to 800 rubles for three days (the service is provided for a fee, the amount of payment depends on the size of the promised payment). Activation is possible by the command * 111 * 123 #.
For lovers of long conversations, a variety of packages with the included number of minutes are provided and offer discounts for certain destinations. To surf the Internet from a mobile device, you can also select an option, for example, “Bit” (75 Mb / day for free for a subscription fee of 150 rubles / month), etc.
Sending a request * 110 * subscriber number # will allow you to send the right person a request to call back at the moment when there are no funds on the account necessary for the call. A request to replenish the balance of your number can be sent to another MTS subscriber through the command * 116 * subscriber number #.
Conclusion
MTS periodic services - what is it: useful services or just a way to get money from subscribers who do not need them? This question can be answered differently in each case. All customers of mobile operators should regularly check the list of services that are activated on the numbers in order to avoid misuse of funds. In the lists of options available for use, there are a lot of useful and worthwhile, for example, “Promised payment” (MTS), which will not allow you to remain without communication in the absence of funds. If you can independently determine what the money is debited from the account for, it is impossible and the above methods did not help to find out why the money is being withdrawn, it makes sense to contact the specialists of the contact center of the mobile operator. Specialists will not only help to explain whether there are any paid services on the room, but also help to turn them off. For help, you can also contact the employees of the office of the company.