Aerosvit is an airline that currently has the largest network of international routes among Ukrainian carriers.
This company operates flights to more than 100 destinations. Aerosvit was founded in 1994, and began with flights from the capital of Ukraine to Tel Aviv, Larnaca, Athens, Thessaloniki.
With regard to such an important issue as the level of security at Aerosvit, reviews about this are very controversial. Many passengers praise the professionalism of the pilots, while others are outraged by the unsatisfactory condition of the aircraft.
However, in recent years, accidents involving aircraft of this airline have not occurred. In addition, Aerosvit operates Western-made aircraft that have won the world reliability and safety.
The airline fleet is constantly updated. It consists of 18 Boeing aircraft . In 2002, two Boeing 767 appeared in the company, thanks to which the launch of transcontinental routes became possible. It is also planned to purchase new aircraft.
In addition to regular flights, the airline also deals with charter flights. Since 1998, she began to carry passengers to the island of Crete, to Antalya and Hurghada. In addition, there are flights to traditional ski resorts. With the expansion of the aircraft fleet, the possibility of long-haul transportation has appeared, and now the airline operates flights to the Maldives, the Dominican Republic and Indonesia.
At the moment, company passengers can choose between two classes of service: “business” and “economy”. On board, all passengers are offered free meals. It is possible to order special meals when booking a ticket with confirmation a day before departure.
Despite the fact that in 2011 the Aerosvit company won the National Carrier of the Year Award, passenger reviews about it are far from the most encouraging. The carrier is criticized for the frequent cancellation and rescheduling of flights. Although some customers of the airline note a high level of service and courtesy of the staff, as well as a good ratio of the cost of the flight and the quality of service.
Many passengers rejoice at the low price of Aerosvit flights. However, the main disadvantage is the many-hour flight delays, during which passengers have to wait for departure either on board the aircraft or at the airport. Departures are delayed quite often due to the replacement of a faulty side.
In addition, another negative point related to the Aerosvit company, which reviews can be easily found on the Internet, is the loss of baggage or its contents.
In fairness, I would like to note that people, due to their psychological characteristics, are more willing to share negative emotions and negative experiences than positive moments. Therefore, passengers who are satisfied with the flight with this company may simply not leave messages about this. But customers who are disappointed are more likely to express this in their reviews.
So, if we generalize the opinion of passengers about Aerosvit airline, the reviews that are present on various sites, we can distinguish the following important characteristics of this carrier:
- The company is notable for low ticket prices.
- Flights are often delayed due to various malfunctions.
- The technical condition of the aircraft is poor.
- The level of service is on top. The company staff is always polite and helpful. The high quality of food on board is also noted.
- The negative aspects include frequent cases of baggage loss.
- And most importantly - accident-free flights over time.
Based on these characteristics, each passenger can decide whether to use the services of this company.