Error 629. What is the reason?

Arriving home in the evening and wanting to relax at the computer, you turn it on and select the "Internet Connection" icon in the desktop panel. Next, in the window that appears, enter the username and password, click "Connect." The "Verify Username and Password" label has been hanging this time for a very long time. Then it disappears, but instead a window appears with the inscription "Error 629. Communication was disconnected." What kind of beast is this? This is what many will think. Rather, not because it is curious, but because you cannot connect to the Internet because of it.

error 629

Causes of Error 629

So, today we analyze the causes of this error and ways to resolve it.
Let's start with the reasons. A break in communication could be caused by such factors:

  • Error 629 - A PPPoE session has already been created and you are trying to open another one.
  • Telephone line interference.
  • The system administrator personally disconnected.
  • Invalid username / password.
  • The connectors have poor contact.
  • The LAN cable is not connected.
  • Error 629 - VPN server blocked TCP connection.
  • The matching procedure at the selected speed between the computer and the modem failed.
  • The connection closed the remote computer.

error 629 vpn

What to do: check

Regardless of the reason, action must first be experienced, and then practical. First you need to check if youโ€™ve just been thrown such a "byak". The verification algorithm is shown below:

  1. Press the "Call again" button. It did not help - move on.
  2. Reduce the modem speed to 9600 bps, then select the option to call again. Doesn't work - read below.
  3. Try connecting to another computer. Failed - we look further.
  4. Try to connect to the same computer using a telephone line. If it doesnโ€™t work out, it means that only you were unlucky.

What to do: the practical part

It's time to move on to decisive action. To start, restart the computer, maybe it "got up on the wrong foot." Then carefully check the language layout of the keyboard, if the "Caps Lock" key is working, then disable it. Open the connection window with the ISP server again, carefully and accurately enter the user name and password, changing (if necessary) the case of letters only using the "Shift" key. Click the "Connect" button. Error 629 appeared again? We work further.
If the steps described in the previous paragraph did not help, then the problem with the server provider was the cause of the error. We do as follows:

  1. Check your operating system and the availability of the ability to restore a modem connection.
  2. Using the documents provided by the provider, reinstall the modem.
  3. Take a look at the firewall settings, if they do not match the settings you need, turn them off.

Did not help? This means a problem for the providers themselves. In this case, proceed as follows:

  1. Turn off the computer.
  2. Remove the USB cable from the modem and wait about 1 minute. Reconnect the cable.
  3. Turn on the computer again.
  4. When it is fully loaded, wait about half a minute for the modem to be able to recover.

error 629 pppoe

Failure?

If it doesnโ€™t work, you will have to call the user support center of your Internet provider. In it, they will tell you what to do next or send a master to the house, and he will already fix all the problems.

Source: https://habr.com/ru/post/K7889/


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