Steam is the most popular gaming system to date, which includes a store with digital distribution of products and the platform itself, which allows you to store a huge number of licensed games. This is a very convenient and efficient system that has long been approved by the entire gaming community. Steam is very well protected, it is very difficult to crack, but still there are situations when user accounts are stolen and hacked. How to restore your Steam account? To begin with, it is worth mentioning that there are many varieties of recovery procedures that depend on the very essence of the problem. It is one thing when you forgot the password or login to your account, and quite another when it was stolen. But we will examine both cases.
Forgotten data
How to restore your Steam account if you have forgotten your login information? In this case, it is necessary to go through a series of consecutive recovery steps, where you will need to indicate what kind of information you would like to recover (username or password). Next, you need to specify the email address to which the registration in the Steam system took place, after which an email will be sent to it with a code that is entered in the appropriate window. The next step is to change the password, or rather, assign a new one. After this, the restore operation is considered completed, and it remains only to log into the system using a new password.
Stolen account
The other side of the coin is how to recover a stolen Steam account. Here the situation is somewhat more complicated. First of all, you need to contact Steam support, where in the "Questions related to your account" section you need to select the category "Stolen account". In a couple of days, a letter will come to the mail, where the user will be offered the following solutions to the problem, fully answering the question of how to restore your Steam account:
- Provide the support team with a color photo of the serial key that was activated on the stolen account. Here (in the photo) you need to write the reference number with a pen. It consists of twelve characters and is generated when you contact support.
- If purchases were made with a credit card, then you can provide its data.
- PayPal login, as well as information on the mailbox and purchase identifiers.
The above methods are the answer to the question of how to recover a hacked Steam account. The first method is great for those people who purchased license keys for games on other sites. The second and third methods are suitable for those who made purchases directly in the system’s store using a credit card or PayPal account. After a few hours (maximum 1 day), the support service will send login information. The first step is to immediately enable the Steam Guard feature , which effectively protects your account from theft. Thus, we learned how to restore the Steam account if login details were forgotten or stolen.