Why there is no sound in Skype: reasons and possible solutions

The developers of the Skype program provided users with an excellent opportunity to make calls to relatives and friends absolutely free. They saved people from having to count the amount of money every time they wanted to talk to someone. As with any program, this application may also have errors and crashes. Often there are cases when users try to find the answer to the question of why there is no sound in Skype. Hearing an interlocutor is very important for people. Therefore, in this article we will consider all the problems related to sound transmission.

The interlocutor does not hear anything

In this case, there can be two options for solving the problem. If the user calls another person who doesn’t hear it, the problem is with the microphone. Why is there no sound in Skype that is normally transmitted during the second conversation? This means that the problem is related to the dynamics of the first interlocutor. You can check who has problems with the sound in another way. To do this, sequentially open the menu items "Tools", "Settings" in the program. There you can adjust the volume of the voice. To do this, select the "Sound Settings". If the microphone responds to the voice, then the errors are related to the computer of the interlocutor. Once a problem is detected, you can fix it using the recommendations in the “Speaker / Microphone Problems” sections.

why there is no sound on skype

Microphone malfunctions

If there is no sound in Skype, and an external device was used during a call, make sure that it is connected to the correct connector. Next, you need to check that the signal is not turned off by anyone. Some microphones have special buttons. With their help, you can turn off the sound of the device. This also applies to the headset. You should check the cable and headphones for the presence of such buttons. Next, you need to make sure that the microphone settings in the operating system are correctly configured. Make sure that the device is turned on. Then you should check if the application uses the necessary microphone. In the program window, you need to sequentially open the menu items "Tools", "Settings". There you need to select the sound parameters. If the microphone works correctly, it will respond to the voice. You can try unchecking the box next to "Allow automatic tuning" and adjust the volume manually.

problem with sound in skype

Speaker Failures

Because of this, there may be a problem with the sound in Skype. You need to try to open any music file in the computer player. If you don’t hear anything, make sure that the speakers are turned on and connected to the correct connector. Next, you need to check the volume knobs on the device and the standard audio settings in the operating system. If you still can’t hear absolutely nothing, you should refer to the user manual that came with the sound card. In addition, you can try to uncheck the box “Automatically configure speakers” and lower the value. If the problem persists, call the Audio Communications Diagnostic Service (echo123). Thanks to this, the user will understand why there is no sound in Skype, and will be able to correct the necessary settings.

lost sound on skype

Echo during a conversation

The program has a built-in compensator. It detects and reduces echoes during a conversation. If the user hears his voice, then problems arise with the computer of the interlocutor, and vice versa. Echoes can be eliminated with a few steps. First, turn down the speaker volume. A loud sound can cause an echo. Next, you need to place the speakers away from the microphone. The distance should be at least 20 cm. Then you should download the latest version of the program and ask the person to do the same. If this does not help, you need to replace the speakers with headphones or a headset. The efficiency of the compensator depends on the degree of background noise. This option works best in silence.

how to make sound in skype

Background noise during a conversation

The program is equipped with a function to suppress extraneous sounds. How to make the sound in Skype more distinct? To keep the noise to a minimum, several steps should be performed. First you need to go to a quiet place. Extraneous sounds cause noise in the program. Then you need to move the microphone away from the fan and other similar devices. You need to use Skype certified devices. Built-in equipment picks up more unnecessary noise. You can try to uncheck the box for automatic microphone setup and lower the value. There are times when the noise cannot be eliminated, but everything is fine with the settings. The user can puzzle over why in Skype there is no sound or extraneous sounds are heard. And this may mean that there are problems with the equipment. Then you need to connect a new microphone. If the problems disappeared, then the broken device must be disposed of.

Missing letters and delaying sound

First, check your internet connection. Then you need to disable other demanding applications.

Source: https://habr.com/ru/post/K8632/


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