Virus or system crash? In this article, we will look at the main reasons why extensions do not open in Google Chrome, and find out how to solve this problem.
Browser virus infection
The most common cause is a virus. The problem of virus infection of the browser is that when the extensions do not open in Google Chrome, the internal anti-virus extension does not open with them. You have to clean the software manually. Signs of the virus: intrusive advertising, self-opening sites.
How to fix?
If the reason why extensions do not open in Google Chrome is a virus, follow these steps:
- click on the "Menu" tab, select "Settings-Extensions";
- a list of programs will open before you, review it for any extensions you have not installed;
- find suspicious software (it may "hide" under an innocent name, for example, "Security Module");
- disable and remove the extension that causes the problem;
- restart the browser.
Second way
If the first method did not work, follow this instruction:
- open the "Task Manager" for the browser with the key combination Shift + Esc (do not confuse with the usual "Manager", which opens with the combination Ctrl + Alt + Del);
- terminate the processes of the extensions that you did not install or the processes of all running extensions if you are not sure which of them caused the problem;
- go to the "Extensions" tab or enter chrome in the address bar: // extensions /;
- remove suspicious extensions, if the virus is difficult to find, remove the extensions installed more or less;
- restart the browser.
If nothing opens at all
The most radical solution is to remove Google Chrome itself. A potential virus and a possible system failure will be deleted with it. To avoid losing information, first export your bookmarks and synchronize your Google account with a browser. In addition, fully check your computer with antivirus software.
If this also does not help, seek help from a specialist in treating a computer. This kind of help is provided free of charge on the Cyberforum and Virusinfo forums. Create a topic in the appropriate section with a detailed description of the problem and wait for an answer. Next, follow the steps that you are told to perform on the forums. Usually this is the installation of utilities for checking the computer and creating logs (reports) about the scan. These logs are sent to a specialist who, based on the information provided, tells how to solve the problem.
System problems
The system reasons why extensions do not open in Google Chrome are usually related to the framework.
A framework is a framework for running installed programs. On Windows OS, this is the Microsoft .NET Framework. He has different versions. The wrong version of the framework may interfere with the operation of programs, including browsers. Go to the official Microsoft website and install the latest version of .NET (it is downloaded and installed like a regular * .exe program).
Summary
Extensions do not open in Google Chrome due to a virus - a common problem that occurs due to users neglecting security rules. That's why it affects not only the Google browser, but also Opera, Mozzilla, etc. Therefore, in addition to the "treatment" of Chrome, pay attention to other installed web browsers - you may need to reinstall them or also clean them.